Data protection

 

The controller responsible for data processing is:

LERROS Retail GmbH

Plange Mühle 4

40221 Düsseldorf

Email: e-shop@lerros.com

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest in the correct presentation of our website, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to our website.

Hosting

The services for hosting and displaying this website are partly provided by our service providers as part of data processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: Canada, New Zealand, Japan, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers will continue to be based on the following: Standard Contractual Clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia, India, Singapore.
These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.

2. Data processing for contract fulfillment and contact purposes

2.1 Data processing for contract fulfillment

For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Required fields are marked as such, as we absolutely need this data for contract processing and cannot ship the order without it. The specific data collected is evident from the respective input forms.

Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted from further processing and deleted after the statutory retention periods under tax and commercial law have expired, in accordance with Article 6(1)(c) GDPR, unless you have expressly consented to further use of your data in accordance with Article 6(1)(a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.

Inventory management system

For order and contract processing, we use merchandise management systems from external service providers. These service providers process data on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

2.2 Customer account

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy.

2.3 Making contact

As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permissible and about which we inform you in this statement.

3. Data processing for the purpose of order fulfillment

For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent during or after your order, we will, on the basis of this consent and in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy or directly with the shipping provider at the contact address listed below. After you withdraw your consent, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, which we will inform you about in this policy. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4. Data processing for payment processing

When processing payments in our online shop, we work together with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we will forward the data necessary for processing the payment transaction to our technical service providers, the commissioned credit institutions, or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data protection policy of the respective payment service provider applies.

Depending on the payment method selected, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection. Where data is transferred to third countries outside the EU/EEA for which the European Commission has not issued an adequacy decision, cooperation is based on standard data protection clauses of the European Commission.

If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

Where necessary, we will provide the aforementioned service providers with further data, which they will use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests in protecting ourselves against fraud and in efficient payment management, which, in accordance with Article 6(1)(f) GDPR, override any conflicting interests.

4.3 Identity and credit check when selecting Klarna payment services

Klarna direct debit, purchase on account via Klarna, Klarna installment purchase
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we ask for your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR to transfer the data necessary for processing the payment and for an identity and credit check to Klarna. In Germany, the data used for the identity and credit check may be those specified in the [relevant legislation/regulation]. Privacy Policy Credit reference agencies named by Klarna are used. Klarna uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by contacting us using the contact details provided in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of your personal data directly with Klarna at any time.

4.4 Installment payment option

When selecting the installment payment option and granting the necessary data protection consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for processing the transaction (product, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order time) will be transmitted to our partner Klarna Bank AB, Theresienhöhe 12, 80339 Munich, Germany for the purpose of processing this payment method.
To verify the customer's identity and/or creditworthiness, our partner conducts inquiries and obtains information from publicly accessible databases and credit bureaus. For details on the providers from whom information and, where applicable, creditworthiness information based on mathematical-statistical methods is obtained, as well as further details on the processing of your data after transmission to our partner Klarna Bank AB, please refer to their privacy policy, which you can find here: https://www.klarna.com/international/privacy-policy/
The information obtained regarding the statistical probability of payment default is used by our partner Klarna Bank AB to make a balanced decision about establishing, executing, or terminating the contractual relationship. You have the option to contact our partner Klarna Bank AB to explain your position and contest the decision. The consent to data transfer given during the ordering process can be revoked at any time, even without stating reasons, by contacting us with effect for the future.

5. Advertising via email, post

5.1 Email newsletter with registration and newsletter tracking

When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data processing as permitted by law, about which we inform you in this privacy policy.

Please note that we analyze your user behavior when sending our newsletter. This includes analyzing how you interact with our newsletter by measuring, storing, and evaluating open and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this analysis, the emails we send contain single-pixel technologies (e.g., web beacons, tracking pixels) stored on our website. Specifically, we link the following newsletter data for the analysis:

• the page from which the page was requested (so-called referrer URL),
• the date and time of the call,
• the description of the type of web browser used,
• the IP address of the requesting computer,
• the email address,
• the date and time of registration and confirmation

and single-pixel technologies using your email address or IP address and, if applicable, a unique ID. Links contained in the newsletter may also contain this ID.

If you do not wish to be tracked by the newsletter, you can unsubscribe from the newsletter at any time, as described above.

The information will be stored for as long as you are subscribed to the newsletter.

5.2 Email newsletter without registration and your right to object

If we receive your email address in connection with the sale of goods or services and you have not objected, we reserve the right, based on Section 7 Paragraph 3 of the German Unfair Competition Act (UWG), to regularly send you offers for similar products from our range by email. This serves our legitimate interest in marketing to our customers, which outweighs your interests in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR.
You can object to this use of your email address at any time by sending a message to the contact details described in this privacy policy or via a link provided in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.
After you unsubscribe, we will delete your email address from the mailing list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

5.3 Newsletter distribution

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, United Kingdom.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Our service providers are located in and/or use servers in the following countries: Australia. The European Commission has not issued an adequacy decision for these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.

5.4 Sending feedback requests via email

If you have given us your explicit consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR during or after your order, we will use your email address to request a review of your order via our rating system. You can revoke this consent at any time by contacting us using the contact details provided in this privacy policy or by clicking the unsubscribe link in the review request. After you revoke your consent, we will delete your email address from our mailing list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to use your data for other purposes permitted by law, which we will inform you about in this privacy policy.

The review requests may also be sent by our service provider Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops").

When we send review requests, we receive information from Trusted Shops about their status (e.g., whether the review request was sent and received). This is done in accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR to fulfill our legitimate interest in receiving information about review invitations in order to potentially make optimizations based on this information, and to fulfill Trusted Shops' legitimate interest in being able to offer this service.

We are jointly responsible with Trusted Shops for sending review requests and for collecting and displaying review and status information.

Within the framework of the joint responsibility existing between us and Trusted Shops, please contact Trusted Shops directly with any data protection questions and to assert your rights. Their contact details are provided below. here You can find further information on data protection at the following link. here You can find this information elsewhere. Regardless, you can always contact us using the contact details provided in this privacy policy. If necessary, your inquiry will be forwarded to the relevant data controller for processing.

5.5 Postal advertising and your right to object

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by mail. This serves our legitimate interest in contacting our customers for advertising purposes, which outweighs your interests in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by contacting us using the contact details provided in this privacy policy.
After you have withdrawn your consent, we will delete your address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

The advertising mailings are sent by a service provider who processes your data on our behalf, and to whom we transfer your data for this purpose. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

6. Cookies and other technologies

6.1 General Information

To make your visit to our website more attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser's cookie settings.

Privacy protection on end devices

When you use our online services, we employ essential technologies to provide the explicitly requested telemedia service. Storing information on your device or accessing information already stored on your device does not require your consent.

For functions that are not strictly necessary, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain valid until you adjust or reset the relevant settings on your device.

Any subsequent data processing through cookies and other technologies

We use technologies that are essential for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This processing is based on our overriding legitimate interests in optimizing the presentation of our offerings, in accordance with Article 6(1)(f) of the GDPR.

Furthermore, we use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. You can find more information about this, including the respective legal basis for data processing, in the following sections of this privacy policy. We may also use technologies that are not individually listed in this privacy policy. You can find more detailed information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can access this by clicking on the fingerprint icon in the bottom right or left corner of the page.

Cookie settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies in accordance with Article 6(1)(a) of the GDPR, you can withdraw your consent at any time by contacting us using the contact details provided in the privacy policy. Alternatively, you can click on the fingerprint icon in the bottom right or left corner of the page. Please note that if you do not accept cookies, the functionality of our website may be limited.

6.2 Use of the Usercentrics Consent Management Platform for managing consents

On our website we use the Usercentric's consent management platform We use Usercentrics to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your legally required consent to the processing of your personal data by these technologies. This is necessary for compliance with our legal obligation under Article 7(1) GDPR to be able to demonstrate your consent to the processing of your personal data, in accordance with Article 6(1)(c) GDPR. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a server log file, which also contains your anonymized IP address, the date and time of your visit, device and browser information, and information about your consent preferences. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

7. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for each technology, this is done on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued using the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your right to withdraw consent can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

7.1 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise stated for a specific technology, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information about data processing by Google can be found in the [link to Google's privacy policy]. Google's privacy policy .

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

Google Analytics

For website analysis purposes, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on a data processing agreement with Google.

For the purpose of optimizing the marketing of our website, we have Data sharing settings for "Google products and services" This is activated. This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data sharing with Google under these data sharing settings is based on an additional agreement between data controllers. We have no control over the subsequent data processing by Google.

For the purpose of optimizing the marketing of our website, we use the so-called... User ID function . This function allows us to assign a unique, permanent ID to your interaction data from one or more sessions on our online platforms, enabling us to analyze your user behavior across devices and sessions.

Web analytics is performed using the extension function of Google Analytics. Google Signals This enables so-called "cross-device tracking." If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can generate reports about your usage behavior (especially cross-device user numbers), even if you switch devices. We do not process any personal data in this context; we only receive statistics generated based on Google Signals.

For web analytics and advertising purposes, the extension function of Google Analytics is used to collect the so-called... DoubleClick cookie This allows your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

If you would like to contact us no consent By consenting to the use of Google Analytics in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs will not take place. To close gaps in web analytics through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google is used when you visit our website. Remarketing A cookie is set that automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) using a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing.

We use Google Ads for website analysis and event tracking. Conversion Tracking Your subsequent usage behavior if you arrived at our website via a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms.

If you would like to contact us no consent In accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, by consenting to the use of Google Ads, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs will not take place. To close gaps in web analytics through behavioral and conversion modeling, pings containing data (user agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to determine your IP country.

Google reCAPTCHA

To protect our web forms from misuse and spam by automated software (bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and analyzes your website usage using JavaScript and cookies. Other cookies stored in your browser by Google services are also evaluated. No personal data from the input fields of the respective form is read or stored.

Google Fonts

To ensure consistent display of content on our website, the script code "Google Fonts" collects data (IP address, time of visit, device and browser information), transmits it to Google, and Google then processes it. We have no control over this subsequent data processing.

Google Tag Manager

The Google Tag Manager allows us to manage various codes and services on our website. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). This data processing is based on a data processing agreement with Google.

Using Google Tag Manager allows for the integration of various services/technologies.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation will remain in effect for all affected tracking tags integrated via Google Tag Manager.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended privacy mode we use, transmitted to Google and subsequently processed by Google, only if you play a video.

7.2 Use of Microsoft services

We use the following technologies from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. The information about your use of our website that is automatically collected by Microsoft technologies is generally transmitted to and stored on a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Further information about data processing by Microsoft can be found in the [Microsoft's privacy policy/data protection statement]. Microsoft's privacy policy .

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

Microsoft Advertising

For advertising purposes in Bing, Yahoo and MSN search results, as well as on third-party websites, the so-called Microsoft Advertising is used when you visit our website. Remarketing A cookie is set that automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, and information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you have visited.

We use Microsoft Advertising for website analytics and event tracking. Universal Event Tracking (UET) Your subsequent usage behavior if you accessed our website via a Microsoft Advertising ad. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) may be collected. Usage profiles are created from this data using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not deactivated the "Interest-based advertising" setting in your Microsoft account, Microsoft can generate reports on usage behavior (especially cross-device user numbers), even if you switch devices, so-called "cross-device tracking." We do not process any personal data in this context; we only receive statistics generated by Microsoft UET.

7.3 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel within the framework of the technologies described below. Meta Platforms Ireland Ltd. , Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) from which user profiles are created using pseudonyms. As part of the so-called extended matching process, additional hashed information is collected and stored for matching purposes, which can be used to identify individuals (e.g., names, email addresses, and telephone numbers). For this purpose, the Facebook Pixel automatically sets a cookie when you visit our website, which automatically enables the recognition of your browser when you visit other websites using a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information about your use of our website that is automatically collected by Facebook (by Meta) technologies is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Facebook can be found in the [link to Facebook's privacy policy]. Facebook's privacy policy (by Meta) .

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. The European Commission has not issued an adequacy decision for these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.

Facebook Analytics

As part of Facebook Business Tools, statistics on visitor activity on our website are generated from the data collected via the Facebook Pixel about your use of our website. This data processing is based on a data processing agreement with Facebook (by Meta). This analysis serves to optimize the presentation and marketing of our website.

Facebook Ads (Advertising Manager)

We advertise this website on Facebook (by Meta) and other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision regarding the placement of ads for individual users. Unless otherwise stated for the specific technologies, data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. This joint controllership is limited to the collection of data and its transfer to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this agreement.

Based on the statistics about visitor activity on our website generated via Facebook Pixel, we operate via Facebook Custom Audience Group-based advertising on Facebook (by Meta) is carried out by determining the characteristics of the respective target group. Within the framework of the extended data matching (so) used to determine the respective target group, Facebook (by Meta) acts as our data processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate via Facebook Pixel Remarketing Personalized advertising.

Via Facebook Pixel Conversions For web analytics and event tracking, we measure your subsequent user behavior if you have reached our website via a Facebook Ads advertisement. This data processing is based on a data processing agreement with Facebook (by Meta).

7.4 Other providers of web analytics and online marketing services

Using Criteo for online marketing

About the advertising partner We use Criteo SA , 32 Rue Blanche, 75009 Paris, France (“Criteo”) to advertise this website in search results and on third-party websites. When you visit our website, a retargeting cookie from Criteo or its partners is automatically set. This cookie uses a pseudonymous cookie ID and the pages you have visited to enable interest-based advertising. Data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. We determine the parameters of each advertising campaign. Criteo is responsible for the precise implementation (e.g., deciding on the placement of individual ads). The data automatically collected by Criteo (IP address, time of visit, device and browser information, and information about your use of our website) may be combined by Criteo with information from other sources and transmitted to Criteo's advertising partners.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

Using AWIN for online marketing

About the advertising partner AWIN AG , Otto-Ostrowski-Straße 1A, 10249 Berlin, Germany (“AWIN”) markets advertising space for third-party providers. These advertisements are displayed to you at various locations on this website. AWIN uses cookies to track the progress of each order and, in particular, to verify that you clicked on the respective advertisement and subsequently ordered the product. For this purpose, data (IP address, time of visit, device and browser information, and information about your use of our website) is collected, transmitted to AWIN, and processed by AWIN. We have no influence over this data processing. The data processing is based on a joint controllership agreement pursuant to Article 26 GDPR.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

8. Integration of the Trusted Shops Trustbadge/ other widgets

Provided you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.

The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne, Germany ("Trusted Shops"), with whom we are jointly responsible for data protection in accordance with Article 26 of the GDPR. In the following, we inform you about the essential contractual terms pursuant to Article 26(2) of the GDPR within the framework of this privacy notice.

Within the framework of the joint responsibility existing between us and Trusted Shops SE, please contact Trusted Shops preferably with regard to data protection questions and to assert your rights, using the contact details provided in the [link to privacy policy/data protection policy]. Privacy information The contact options listed are available. However, you can always contact the person responsible of your choice. Your inquiry will then be forwarded to the appropriate person for a response, if necessary.

8.1 Data processing when integrating the Trustbadge/ other widgets

The Trustbadge is provided by a US-based CDN (Content Delivery Network) provider. An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which applies to the USA. here is available for retrieval. Service providers from the USA are generally certified under the EU-US Data Privacy Framework (DPF). Further information is available upon request. Here . If the service providers used are not certified under the DPF, standard contractual clauses were concluded as a suitable guarantee.

When the Trustbadge is accessed, the web server automatically saves a server log file containing your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. The IP address is anonymized immediately after collection, so the stored data cannot be associated with you personally. The anonymized data is used primarily for statistical purposes and error analysis.

8.2 Data processing after order completion

If you have given your consent, the Trustbadge will access order information stored on your device (order total, order number, and, if applicable, purchased product) and your email address after order completion, and your email address will be hashed using a cryptographic one-way function. The hash value will then be transmitted to Trusted Shops along with the order information in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR.
This is to verify whether you are already registered for Trusted Shops services. If so, further processing will take place in accordance with the agreement between you and Trusted Shops. contractual agreement . If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will subsequently have the opportunity to register manually for the use of the services or to conclude the protection within the framework of your possibly already existing user agreement.

For this purpose, the Trustbadge accesses the following information, stored on your device, after you complete your order: order total, order number, and email address. This is necessary so that we can offer you buyer protection. Your data will only be transmitted to Trusted Shops if you actively opt in to buyer protection by clicking the corresponding button in the Trustcard. If you choose to use the services, further processing is governed by the contractual agreement with Trusted Shops pursuant to Art. 6 para. 1 lit. b GDPR, in order to complete your registration for buyer protection, secure your order, and, if applicable, subsequently send you review invitations by email.

Trusted Shops uses service providers for hosting, monitoring, and logging. The legal basis for this is Article 6(1)(f) GDPR for the purpose of ensuring smooth operation. This may involve processing in third countries (USA, UK, and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which applies to the USA. here , for Great Britain here and for Israel here is available for retrieval. Service providers from the USA are generally certified under the EU-US Data Privacy Framework (DPF). Further information is available upon request. Here . If the service providers used are not certified under the DPF, standard contractual clauses were concluded as a suitable guarantee.

9. Social Media

9.1 Social buttons from Facebook (by Meta), Instagram (by Meta)

Our website uses social media buttons from social networks. These are simply embedded as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.

9.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube, LinkedIn

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, can be found in the providers' privacy policies linked below. Should you require further assistance, please feel free to contact us.

Facebook (by Meta) This service is offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). Information about your use of our online presence on Facebook (by Meta) that is automatically collected by Meta Platforms Ireland is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visits to a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found [here/on this page]. here .

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

Instagram (by Meta) This service is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). Information about your use of our online presence on Instagram, automatically collected by Meta Platforms Ireland, is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visiting an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found [here/on this page]. here .

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
These countries do not have an adequacy decision from the European Commission. Our cooperation with you is based on these guarantees: Standard Contractual Clauses of the European Commission.

YouTube This is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. These countries do not have an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

LinkedIn LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”) offers this service. Information about your use of our online presence on LinkedIn, which LinkedIn automatically collects, is generally transmitted to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Certification has been obtained.

10. Contact options and your rights

10.1 Your rights

As an affected party, you have the following rights:

• In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
• In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;
• In accordance with Article 17 of the GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary.
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest or
  • necessary for the establishment, exercise or defense of legal claims;
• According to Article 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you object to its deletion;
  • we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
  • You have objected to the processing pursuant to Article 21 GDPR;
• In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
• According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your habitual residence, your place of work, or the location of our company headquarters.

Right to object To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation. After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

10.2 Contact options

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Data Protection Officer:

Plange Mühle 4
40221 Düsseldorf
Germany

e-shop@lerros.com